| Machine Size | Status | Remarks |
|---|---|---|
| Free(CPU) | Operational | |
| Medium | Operational | |
| Large | Operational | |
| Extra Large | Operational | |
| 2X Large | Operational | |
| 2XL Plus | Operational | |
| 3XL | Limited | Limited Supply, please retry launching at a later time or smaller machines. |
| Maintenance | Updates |
|---|---|
| 2025-10-22 02:00AM UTC | We will stop machine launching for about 60mins to update core infrastructure. Your running machines will not be affected during the update. New launching and cloud save will fail. |
| Incident | Updates |
|---|---|
| 2025-10-16 21:15 UTC | Back to normal. |
| 2025-10-16 21:15 UTC | Root cause identified and the fix is applied. Please relaunch the machine. |
| 2025-10-16 20:30 UTC | Launching are failing. Our engineers are investigating |
| Maintenance | Updates |
|---|---|
| 2025-08-12 03:45AM UTC | Done. |
| 2025-08-12 02:30AM UTC | In progress. |
| 2025-08-12 02:30AM UTC | We will stop machine launching for about 60mins to update core infrastructure. Your running machines will not be affected during the update. New launching and cloud save will fail. |
| Incident | Updates |
|---|---|
| 2025-08-07 03:45 UTC | Root cause identified and a perm fix is on the way. |
| 2025-08-07 01:45 UTC | We implemented a temp fix, launching should be normal now. Still investigating on the root cause. |
| 2025-08-07 00:30 UTC | Launching are failing. Our engineers are investigating |
| Incident | Updates |
|---|---|
| 2025-07-22 01:14 UTC | Back to normal. |
| 2025-07-22 00:58 UTC | Launching are failing. Our engineers are investigating |
| Incident | Updates |
|---|---|
| 2025-07-09 04:20 UTC | Back to normal. |
| 2025-07-09 03:00 UTC | Launching are failing. Our engineers are investigating |
| Incident | Updates |
|---|---|
| 2025-06-13 12:05 UTC | Back to normal. |
| 2025-06-13 11:40 UTC | Launching are failing intermittently. Our engineers are investigating |
| Incident | Updates |
|---|---|
| 2025-06-04 12:40 UTC | Back to normal, monitoring. |
| 2025-06-04 12:20 UTC | Launching are failing intermittently. Our engineers are investigating |
| Incident | Updates |
|---|---|
| 2025-04-30 10:30 UTC | Launching are back online. Monitoring. |
| 2025-04-30 10:20 UTC | Please relaunch if failed. |
| 2025-04-30 10:10 UTC | Launching are failing intermittently. Our engineers are investigating |
| Maintenance | Updates |
|---|---|
| 2025-02-24 06:30AM UTC | Done. Machine launching back to normal. |
| 2025-02-24 06:00AM UTC | We will stop machine launching for about 30mins to update core infrastructure. Your running machines will not be affected during the update. |
| Incident | Updates |
|---|---|
| 2025-02-06 9:20 UTC | Machine Launchings are back online. Monitoring. |
| 2025-02-06 9:00 UTC | Underlying storage provider major incident, we are working with them to bring back the services. |
| 2025-02-06 8:20 UTC | Launching failed. Our engineers are investigating |
| Maintenance | Updates |
|---|---|
| 2025-01-22 08:30AM UTC | Update finished. |
| 2025-01-22 08:00AM UTC | Update in progress. |
| 2025-01-22 06:30AM UTC | We will update in 1 hour. |
| 2025-01-22 06:00AM UTC | We are postponing this update a bit later. Will post back once we know the time. |
| 2025-01-22 05:00AM UTC | We will stop the machine launching and “Add Funds” / Subscription for about 2 hours to update our core infrastructure. Your running machines will not be affected during the update. |
| Incident | Updates |
|---|---|
| 2024-01-17 19:40 UTC | We applied a fix and machine launching are back to normal. Monitoring. |
| 2024-01-17 19:04 UTC | Still Investigating. |
| 2025-01-17 18:00 UTC | Launching failed. Our engineers are investigating |
| Incident | Updates |
|---|---|
| 2024-01-06 18:00 UTC | Back to normal. |
| 2024-01-06 17:04 UTC | Most launches are successful now. Please relaunch if failed. |
| 2024-01-06 16:46 UTC | Please relaunch if failed. Should be working now. |
| 2024-01-06 16:36 UTC | Found a temp fix, patch applied. |
| 2024-01-06 16:00 UTC | Launching failed. Our engineers are investigating. |
| Incident | Updates |
|---|---|
| 2024-12-05 00:04 UTC | Machine launching back to normal. |
| 2024-12-04 23:00 UTC | We are investigating. Underlying storage issue. |
| 2024-12-04 18:00 UTC | Launching failed. |
| Incident | Updates |
|---|---|
| 2024-11-29 04:30 UTC | Launching is stable now. Monitoring. |
| 2024-11-29 02:30 UTC | Our network upstream provider is having a major outage, we are engaging with them to have a quick fix. |
| 2024-11-29 01:00 UTC | Launching failed. Our engineers are investigating. |