If you are using Legacy workflow and having problems with it, please contact us at [email protected] or send @henlee a DM in discord.
| Machine Size | Status | Remarks |
|---|---|---|
| Free(CPU) | Operational | |
| Medium | Operational | |
| Large | Operational | |
| Extra Large | Operational | |
| 2X Large | Operational | |
| 2XL Plus | Operational |
| Incident | Updates |
|---|---|
| 2024-10-14 21:00 UTC | Launching back to normal. Backend component connection issue. |
| 2024-10-14 20:44 UTC | Investigating and working on a fix. |
| 2024-10-14 19:48 UTC | Launching failed. |
| Incident | Updates |
|---|---|
| 2024-10-09 09:30 UTC | Launching back to normal. Backend server libs issue. |
| 2024-10-09 07:00 UTC | Free(CPU) launching failed. Working on a fix. |
| Maintenance | Updates |
|---|---|
| 2024-10-09 07:00AM UTC | Upgrade is done. |
| 2024-10-09 06:30AM UTC | Our engineers are working on finalizing the update. |
| 2024-10-09 05:30AM UTC | Still in progress. |
| 2024-10-09 05:00AM UTC | In progress. |
| 2024-10-09 04:00AM UTC | We will shutdown the machine launching for about 2 hours to update our core infrastructure. |
| Incident | Updates |
|---|---|
| 2024-09-17 11:32 UTC | Launching back to normal. We are still investigating the root cause of this incident. Will update back once it is understood. |
| 2024-09-17 11:00 UTC | Machine launching failed. We are investigating. |
| Incident | Updates |
|---|---|
| 2024-08-14 7:44 UTC | Back to normal. Network issue in the data center. |
| 2024-08-14 6:00 UTC | Machine launching failed. We are investigating. |
| Maintenance | Updates |
|---|---|
| 2024-08-02 11:10AM UTC | Update finished |
| 2024-08-02 10:30AM UTC | We will shutdown the machine launching for about 1 hours to update our core infrastructure. |
| Incident | Updates |
|---|---|
| 2024-06-16 12:50 UTC | All back online. |
| 2024-06-16 12:47 UTC | All GPU machines are back online, still fixing Free(CPU). |
| 2024-06-16 11:21 UTC | Still investigating. |
| 2024-06-16 10:49 UTC | Machine launching failed. We are investigating. |
| Maintenance | Updates |
|---|---|
| 2024-06-13 03:00 UTC | Update is done. Launching back to normal. |
| 2024-06-12 21:00 UTC | We will shutdown the machine launching for about 4 hours to update our core infrastructure. |
| Incident | Updates |
|---|---|
| 2024-05-29 18:00 UTC | Launching service restored. Monitoring |
| 2024-05-28 16:21 UTC | Machine launching failed intermittently. |
| Incident | Updates |
|---|---|
| 2024-05-23 08:08 UTC | Launching back online, we are monitoring the situation. |
| 2024-05-23 07:28 UTC | Machine launching failed. Investigating. |
| Incident | Updates |
|---|---|
| 2024-05-14 02:20 UTC | Launching back to normal. |
| 2024-05-14 00:28 UTC | Machine launching failed. Investigating. |
| Maintenance | Updates |
|---|---|
| 2024-05-9 12:02 UTC | Update finished. |
| 2024-05-9 11:02 UTC | In progress. |
| 2024-05-9 11:00 UTC | We will shutdown the machine launching for about 1 hour to update our core infrastructure. |
| Incident | Updates |
|---|---|
| 2024-05-08 14:25 UTC | Back to operational. |
| 2024-05-08 11:35 UTC | Fix is in and monitoring. Please retry in 10 mins if you see errors. |
| 2024-05-08 11:00 UTC | Observing elevated errors, working on a fix. |
| 2024-05-08 8:00 UTC | Implemented a fix and monitoring performance. Please retry if you see errors. |
| 2024-05-08 6:00 UTC | Still working on this issue, sorry about the inconvenience. Come back in couple of minutes to retry. |
| 2024-05-08 1:00 UTC | Still working on fixing this issue |
| 2024-05-07 20:00 UTC | Reactivated incident |
| 2024-05-07 15:00 UTC | Back to normal. |
| 2024-05-07 14:05 UTC | Machine Launching resumed. Still Monitoring the situation. |
| 2024-05-07 13:20 UTC | RunComfy is investigating issues with failed Launching. |
| Maintenance | Updates |
|---|---|
| 2024-04-16 00:35 UTC | We had verified all functions are now working properly. |
| 2024-04-16 00:00 UTC | we will shut down the whole website and upgrade everything. The upgrade will take about 30 mins and the verification should last no more than another 30 mins. We expect the whole process will be finished within 1 hour. |